“Called Ewan in the morning following an attempted break in at our home. The would be thieves had snapped one of our locks. Ewan was there within a few hours and was extremely helpful in advising on how to better secure our home - he quoted for replacing our locks with Ultion anti-snap locks (best in the business after looking at reviews) which was very reasonable. Throughout Ewan was very courteous and approachable and explained every step of what he was doing and how the locks are to be maintained. Couldn’t recommend him enough, very glad we called him!”
Customer in Sutton Coldfield - 26 February 2019
“Left voicemail enquiry on mobile, efficient friendly call back, then job assessed and quoted when promised. Work completed the same day. Relatively small job, but carried out in a professional business like manner. At no time did I have any doubt or regret giving the work to Craftlock. Will not hesitate to call or recommend in the future.”
Customer in Solihull - 5 February 2019
“Called Ewan out at the end of the working day as had an emergency in that I couldn’t leave my new house without lock being repaired. Came out within the hour - new lock - very reasonable price for time of day and brilliant efficiency! Explained what he was doing - top work and many thanks for making what could have been a nightmare a very good ending!”
Customer in Birmingham - 17 December 2018
“We phoned for an initial visit to assess replacement door locks. The engineer came the same day, gave us a quote and was able to do the work there and then. He was courteous, polite, professional and carefully explained what he was going to do. When the work was finished he made sure that everything was working properly. An excellent service, highly recommended.”
Customer in Solihull - 10 December 2018
“Ewan Clerk is a very honest man. I would truly recommend him to anyone who needs locksmith services.”
Customer in Coventry - 8 October 2018
“Very polite, very tidy, gave helpful advice plan to use Craftlock again.”
Customer in Birmingham - 4 June 2018